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Five Benefits of Unified Cloud Communications

Cloud communications are internet-based voice and data communications that have increased a business’ range in terms of reach

Modern technology has enabled businesses to evolve beyond the four walls of an office and have more autonomy and flexibility when it comes to how they communicate with each other. With Unified Cloud Communications, a business can have homeworkers, office workers and team members who aren’t even in the same country as each other and they will be able to have just as much communication with each other as they would have if they were all in the same room.

How is this possible? The internet.

Cloud communications are internet-based voice and data communications that have increased a business’ range in terms of reach and communications by having telecommunications applications hosted, run and accessed via a web infrastructure. It was originally just data based, but voice communication is now possible and has taken off and evolved the technology even further.

Here are five benefits that switching to a unified cloud communication can have on your business:

1. Cost

The cost to run various communication technologies is extremely expensive, but as Google have discovered since operating on the Cloud, costs can be reduced dramatically without sacrificing any features. For example, usually a hosted voice over internet protocol is in place, but with a Cloud based platform, this is no longer required, and will save your business money as you can make calls to overseas destinations for far less than you would with a simple telephone service, which could prove expensive if you need to make them regularly.

2. Organisation

Having a one-stop shop for all of your communications – including email, SMS, voice and the calendars for each individual team member – means that your business can be on top of everything at all times, have access to each person whenever they need them and be aware on any meetings or vacations they may have at any time. This helps keep your business organised, especially if a large proportion of your team are not office based and often have to be out on the road. A lot of time can be wasted by not being organised. Cloud communication eliminates this issue.

3. Speed

Every team member at your business desires to be in a position where they can work to their optimum level without being backed up or slowed down due to poor or faulty equipment. With unified Cloud communications, all of your team’s communications will be in one place and will therefore allow for them to concentrate their efforts on the job at hand and not be bogged down with other technological issues. Your business relies on your staff to be happy and productive, and nothing can ruin staff morale quite like old systems that neither work to their full potential nor allow your team to do the same.

4. Collaboration

The majority of businesses will have a team of staff that need to work together in order to get the end result for the company that everybody desires. Unified Cloud communications offers this by allowing numerous channels of interaction and collaboration for a company. There doesn’t have to be any situations where a team member is left behind or finds themselves out of the loop. With instant messaging, chat, and other forms of communication at their disposal, there is no reason for a business not to have optimum levels of collaboration every single day.

5. Flexibility

In the early days of the internet, the majority of businesses would have communicated by telephone, email and fax. With internet-hosted Cloud communications running your businesses interactions with each other and your customer or client base, there is much more flexibility to contact people through a variety of channels, and keep both the customer and your fellow team members up to date with what is happening at a moment’s notice, allowing for quick decisions and changes in approach to be made where required.

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